SHAPE CRM SEARCH ENGINE MARKETING OPTIMIZATION

80% Increase in Qualified Demos in Just One Year

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CRM-Driven Campaign Tracking Improved Lead Quality – Integrated Shape’s CRM with Google Ads to optimize based on actual demo signups rather than unqualified form fills.

High-Intent Keyword Focus Cut Wasted Spend – Excluded “free CRM” and other mismatched terms to target only users seeking premium, demo-ready solutions.

Qualified Lead Volume Rose Without Increasing Budget – Demo signups grew dramatically while cost per lead dropped, proving stronger ROI from more focused campaigns.

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The Challenge

High Click Volume from Unqualified “Free CRM” Searches

Shape was attracting clicks from users looking for free solutions, misaligned with its premium software model.

Form Fills Weren’t Turning Into Demos

Leads were coming through, but few converted into product demos, disconnecting campaign performance from real sales outcomes.

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No CRM-Based Conversion Tracking

Before Intellibright stepped in, Shape couldn’t tie ad spend directly to qualified leads or scheduled demos in its CRM.

Ad Spend Wasted on Low-Intent Searches

Without a strong negative keyword strategy, a large portion of the budget went toward irrelevant traffic that failed to convert.

WHAT WE DID

The Solution

Focused Keyword Targeting on Demo Intent

Intellibright restructured campaigns around high-intent keywords tied to product demos, while filtering out traffic from “free CRM” and unrelated queries.

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Reduced Waste With Weekly Negative Keyword Updates

A rigorous negative keyword strategy was implemented and updated weekly, eliminating low-quality clicks and improving overall traffic relevance.

Connected Campaigns to CRM for Real Conversion Tracking

Shape’s CRM was integrated into campaign tracking, enabling optimization based on actual demo signups instead of form fills.

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Reallocated Budget Toward High-Performing Campaigns

Ad spend was shifted to campaigns delivering qualified leads, paired with conversion-based bidding to increase demo volume and lower cost per lead.

WHAT WE ACCOMPLISHED

The Results

Intellibright helped Shape drive more qualified leads by aligning ad strategy with real CRM outcomes. Through refined targeting, full-funnel conversion tracking, and smarter budget allocation, Shape significantly increased demo volume while lowering acquisition costs.

Decrease in Cost Per Qualified Demo

32%

Increase in Demo Volume in One Year

80%

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Reduction in Ad Spend

50%

Ready to get started with Intellibright?

At Intellibright, we work with dozens of clients, not hundreds or thousands. We are an integral part of each client’s business. Let’s connect and discuss how we’d make great partners for you.